Terms and Conditions

1. Mimpi provides a warranty of 10 years calculated from the date of purchase. If your Mimpi mattress is repaired or replaced, this warranty will not be renewed or extended.

2. The Mimpi warranty shall apply to defects on the foams layers only. This warranty does not cover the knitting.

3. As for the natural latex layer, this warranty is strictly under the condition that Mimpi’s latex layer is properly covered with fabrics, kept on a cool location and in dry conditions and not exposed to direct sunlight or rain.

4. Mimpi reserves the right to refuse service and invalidate the warranty when upon inspection the mattress is found to be in an unsanitary condition or when the product failure is caused by factors other than defective workmanship or materials.

5. Transportation cost is not included in the warranty. This must be paid by the customer.

6. Mimpi shall not be liable for damage caused by customer’s mistake, improper usage or transportation, and other deviations.

7. This warranty becomes void if the mattress is repaired outside of the Mimpi workshops.

8. Mimpi only reserves the right to warrant the purchased mattress, only upon presentation of the Mimpi warranty card.

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