Refund policy
- Refunds will be made 2-3 days after Mimpi receives the mattress and after inspection of the returned mattress.
- Refunds will go through the Midtrans system so that refunds will be made according to the original transaction method.
- If a Mimpi Mattress was purchased through a third-party marketplace (such as but not limited to Tokopedia, Shopee, Bli Bli, Lazada, Bukalapak, etc…) there will be a 5% merchant fee that will be charged for any returns and a refund of 95% of the total purchase price will be paid back to the customer through bank transfer. Purchases made through our own website Mimpi.co.id will receive a 100% refund.